Customer Ratings & Reviews

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

Good to have incase something happens before I end school

There has not been any need to use the protection plan but it does cover good things.

I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

Would purchase warranty everytime as it has been a life saver.

Thanks for giving me a piece of mind with my device.

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

They helped her set it up with all items we purchased

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

Not had to deal with them yet but they seem good__

Geek squad is there with you every step of the way

I have used Geek Squad before and it's worth having their protection.

The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.