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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 11,774 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop with very simple purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase something happens before I end school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has not been any need to use the protection plan but it does cover good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase warranty always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase warranty everytime as it has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for giving me a piece of mind with my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've never used the geek squad but they seem very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped her set it up with all items we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended earranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to deal with them yet but they seem good__

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technical genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there with you every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and it's worth having their protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

    I would recommend this to a friend