Customer Ratings & Reviews

Happy with my purchase perfect for my work needs..

Happy to know that I have a team to help if something goes wrong

Essential for any electronic device . I feel less stress knowing my device is protected .

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

I don’t even know how I’m supposed to review this because I’ve never had to use it

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

There is nothing i dont like about this laptop. Fast powerful and easy to use.

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

Always protect your items !! Life happens and unexpected things are always thrown our way

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

Glad to have help if anything breaks or goes wrong

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.