Customer Ratings & Reviews

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Great Add on! Thanks! Excellent!!! Extraordinary options.

It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

I got a new laptop after bringing back my broken one. Best deal ever!!

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE

I purchased this with the recommendation of your associate and feel great about the service purchase.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

The guarantee is good for the value compared to other stores.