Customer Ratings & Reviews

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

Definitely needed to protect your device. A must.

I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

It's a much needed add on for protection for piece of mind. The price was decent

Good I wish i would be able to return the laptop with this issuance

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

Great coverage for my laptop. Peace of mind. I like the help

Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

Always answered promptly and effectively with any concerns when I was building my pc

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

The best part for laptops and I recommend everyone to buy it

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

geek squad always gets it done right and will keep you updated with status of availability and project.

I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!