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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11775 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 11,775 reviews
  • Rated 5 out of 5 stars

    Geek squad always has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a computer with out the protection of the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely wanted three year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have in case of emergencies with technological devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I buy I also get extra insurance especially when it comes to electronics. I had a problem with my touch screen a while back and it took them literally 5 minutes to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me troubleshoot and take care of updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solve thw problem with my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad team. They are experts and helped me solve the problem with my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra care package with the computer for two years just in case my sons damage it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have protection than need it. I will always have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my laptop messed up. I thought it would be a hassle to get another one. Geek squad tried to fix it and since they couldn’t they replaced it for free. I definitely appreciate and recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use, but am confident that if needed, it will have been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stands behind me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and courteous. They work fast and are punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very useful, very quick and easy to resolve problems

    I would recommend this to a friend