Customer Ratings & Reviews

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

Very convenient to have when you know nothing about technology. Saves you money on repairs

Geek Squad protection always a good idea on a expensive item.

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

Always good to have warranty You think you might not need it but trust me you do

It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

Always use the warranty, been really helpful, easy

Geek squad. Very good to get help from. It has always work for me.

Great service! Super fast and techs are knowledgeable.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

Great protection for a great price without unnecessary risk

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service