Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 11,776 reviews
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is so meek.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE geeksquad! Always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with help from geek squad so far amazing work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the unknown!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this product to protect my investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees helped me pick out the best laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used twice for manufacturer issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One stop shop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product made my life easier and better. Thanks for the outstanding performance of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protections is always good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection, so i don't have to worry about issues with my laptop

    I would recommend this to a friend