Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11776 reviews
(11,776 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek is so meek.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Light weight.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computers fit a young girl. Light weight and small. Fits perfect in any book back .
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LOVE geeksquad! Always helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with help from geek squad so far amazing work.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection for the unknown!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get this product to protect my investment!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use it yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is #1!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad we got the services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Employees helped me pick out the best laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Used twice for manufacturer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One stop shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product made my life easier and better. Thanks for the outstanding performance of my products.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Investment Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protections is always good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added protection, so i don't have to worry about issues with my laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
