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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11776 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 11,776 reviews
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent insurance 100% recommended and they always respond immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brentlys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my grandson is doing everything on it and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM A MEMBER OF THE GEEK CLUB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK CLUB IS WONDERFUL TO HAVE, BECAUSE THEY WILL CHECK OUT EVERYTHING YOU HAVE PROBLEM WITH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for me since I'm very clumsy and this will be handy just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great deal, very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team. Saved me so much on my laptop. They are super professional and will make magic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didnt help but they do a good ...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad got computer set up and ready to use. Helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, it can really save you in the long run if you are particularly uncareful at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as advertised !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a have it with a PC purchase most of the time they have problems at least once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to see the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

    I would recommend this to a friend