Customer Ratings & Reviews

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

The best for college and it’s really reliable for college work

Excellent gaming laptop for the price. Nice screen and runs games without lag.

She was so happy it came on time and it was easy for her to use

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

They knew exactly what they were talking about when I needed help with my lap top

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

Explained in depth about the warranty and helped me not worry about future issues with device

Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

This is basically a peace of mind expense, low cost for an inexpensive laptop

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

Its great and easy to clean , it goes great with my laptop

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

It’s good having peace of mind that I can have service and help with questions or problems.

Great use. Came with purchase. Glad to be able to use it in future

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

Have protection makes me feel at ease, I'm very happy best buy have this coverage for my every electronics