Customer Ratings & Reviews

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

Great value for the money fast and easy to connect to overall easy to use

The Greek Squad is superb in service. I recommend purchasing at least a 1 yr warranty.

Wonderful and very detailed work. Friendly service and helpful answers to my questions

Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

This protection is definitely worth the price considering controllers are easy to develop issues.

Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

I have not used it yet. But it was easy to set up and a decent price.

A must have extra protection just in case you need it

Great purchase, price is okay for the years that come with.

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

I’ve had previous experience with the GEEK SQAD and will use them always.

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.