Customer Ratings & Reviews

They are always 24/7 available and they always try to help you with any concerns

The Geek SQUAD Are There When You Need HELP The Help !!

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.

The BEST BUY'S Geek Squad technician service was excellent during my appointment. Definitely, I like Geek Squad service. It is excellent support. Sure! I could recommend this service to a friend

Got this for my teenage son, so it was mandatory that we get the protection plan.

This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to

This is a great purchase. The 2-year accidental geek squad protection gives me a reassurance that if anything was to happen to my device I have this in place for me to be able to use. I love it!

I got the geek squad protection for a chrome book for my not so responsible 12 year old this gives me peace of mind that if anything happens to it we can have it repaired

Definitively something that I buy for expensive products. Always responds quickly when issues happen.

Thank you so much for the excellent services, I am very happy to the best team and services.

Took care of my laptop when damaged, easy & fast service

good plan to have of your student is rough with tech devoces

Got it for my wife. and she loves it. today it tried to upgrade but since then it does not power on.. lucklily I got geeksquad.. must have to go there.