Customer Ratings & Reviews

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

I always add the warranty to any products I buy from Best Buy

Services and protection with worth getting as things happen and having that added protect and service is worth having it will save you money in the end.

I always get this when I get an item here. I never regret. They are always helpful.

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

Great value for the money $$$$$€$$$$$$$$$$$$$$$$$$

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

Hope to never have to use it, but have needed to use the Best Buy warranties before. As a result, we buy them whenever feasible as they really help in Florida, the lightening capital of the US...

Really great people Their always happy to help Great poeple

I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

We are all accident prone in our family. We ALWAYS get the Geek Squad protection and it has saved us more than once. Highly recommended!

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I love geek despite can’t reach them but still good service and great customer care

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

Nice support they fixed my xbox controller right away