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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 11,779 reviews
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of buying from Bestbuy because of the great accidental protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind had a warranty for my new laptop and they had no trouble fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a young student. Touch screen is nice and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! They replaced my laptop with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so helpful and great customer service! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad offer and well worth it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accident Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the geek squad warranty on a computer If you have children using them it really is worth the money and I would do it again if I had a child that I purchased the computer for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me fix a issue that i struggled with on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for basic use not great for games…… Seems solid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful and imformative. Worth the money just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY RELIABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMART BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS ALSO BEEN A GREAT BUY BECAUSE IT REASSURES ME THAT IF ANY THING WAS TO HAPPEN WE ARE COVERED ESPECIALLAY SINCE HE IS AWAY AT COLLEGE .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, that need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some good qualities to it that you wont be able to find at other places and very friendly.

    I would recommend this to a friend