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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 11,781 reviews
  • Rated 5 out of 5 stars

    Best insurance ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this coverage for my last computer. Gave the computer to my son and forgot about the coverage. Brought it in for repair, still under coverage, so we paid $0 for repair. You bet I bought the coverage again for my new computer. Best $$$ spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use because computer is still great but you never now when you a great coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Very useful and easy to use. I loved this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was okay. No complaints. I will always use Best Buy for m’y business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad serviced and save my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens that falls just out of regular warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't put a price on peace of mind. I will forever purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down. My products went out once & they replaced them all that were under this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Roblox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the easy of protection. Why wouldn’t you get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Jarvis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Associate at the store talked me into it and it was a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for new touchscreen laptop for my teenager!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected even a little better totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer needs to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Amy. Thanks for taking time to share this with us! We're privileged to be able to help both you and your daughter while she's away at college. You know where to find us!

  • Rated 5 out of 5 stars

    Protection Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is good and it keeps it protected for a year so that’s good ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

    I would recommend this to a friend