Customer Ratings & Reviews

There when I need support for my new laptop I use for work

Very supportive and professional team. Very satisfying.

Friendly staff, easy to make appointments when needed. Security for college kids away from home.

These protection plans are always a good deal. Best part Is Best Buy doesnt hassle you when something goes wrong and they need to replace It or fix it.

I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

The Geek squad protection is great. I know from past experience that they take care of you.

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers

Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.

Great they gave me no issues with giving me credit for a item that couldn't be fixed

I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

This plan covers the accidents that happen when we least expect them to. Screen breaks, covered. Spill your coffee on keyboard, covered. Peace of mind for your technology.

Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

Just book an appointment or call geek squad and they will definitely take care of your purchases.

What a great way to save money on all my electronics needs and repairs. I have used my Geek Squad Protection a few times this year and would recommend this service.

Glad to have this when my child's computer broke. No problems at all when I needed to use it!

Great value for the money fast and easy to connect to overall easy to use

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.