Customer Ratings & Reviews

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

Always get Geek Squad Protection. They are always worth the cost.

I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

They were professional and attentive. They followed up with me and answered all my questions.

It actually works but it’s too expensive to activate another one year

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

Definitely exactly what I need because I have kids

Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

They have been very great my laptop got broken and when it was checked out it was found that it needed to be replaced. I was able to get it replaced with warranty with no problem at ALL!!!

The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

After our son broke his brother’s chromebook by sitting on it, we realized we should of bought the insurance. We ended up buying a new chromebook plus the insurance.

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent

What can I say other than it is what it is. Protection plans are always worth it.

Haven't had to try this so far but had previous experience with geek squad that was great

This was purchased to cover my college students new laptop. I hope to not need it, but with classes taking place online wherever my student wants to go, I'd rather be protected.