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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11783 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 11,783 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mohammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of these geek squad guys telling you to use the warranty when the insurance covers nearly everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are always a good deal. Best part Is Best Buy doesnt hassle you when something goes wrong and they need to replace It or fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad pre-installed this for me - nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. So I can not give a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you have their insurance. You know theyll fix any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with these devices. Never buy a device without it. It’s best to have it and not use it then not to have it. Get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assist me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent supported me about my lap top issues. Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the new Dell and exactly what I needed. Been a year and haven't needed it yet, but grateful for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always goo to have. I hope to never use it. My previous computer was on a first name basis with geek squad. Lets hope my new computer does not need them, but it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind. Simple and easy to use and understand the terms a and conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase i highly recommend Best Buy great staff

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t cover anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop isn’t covered because the CPU that the manufacturer installed isn’t installed correctly. I have no idea how to do it. I need a working laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE PEACE OF MIND I RECEIVE FROM THIS PURCHASE. I HOPE I NEVER NEED IT BUT I'M GLAD I HAVE IT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security n peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad extended warrenty for all my items, They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice waranty coverage . Nice an efficient crew peolple. Very helpful crew . Very kind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry , gives you peace of mind for worst case scenarios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good we looved our new compiuter, and we like spend in Best But , favors store

    I would recommend this to a friend