Customer Ratings & Reviews

Good we looved our new compiuter, and we like spend in Best But , favors store

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

Great too have just in case you need to replace a item.

Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

Very friendly and knowledgeable . Would recommend

Geek Squad is a good back up to have, My daughter's laptop screen was acting up. They replaced it no issues

I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.

Staff were friendly and helpful. They helped us get a laptop for my son.

Geek Squad is TOPS in securing peace of mind with professionslism expertise and reliability.

I bought the 3 year Geek Squad Protection for repair or replacement if anything happens to my new computer. So far I have not had to use it.

I bought this because it gives me piece of mind. Haven’t used it yet but great to know I’m covered

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

Thankfully never had to use it but was so glad that it was there in case we did - would rather pay for a warranty than a brand new laptop any day

Hoping that if I ever need to use this it is as good as my other warranties I have on other stuff.

It is better to have it and not use it, than to need it and not have it

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

Get the plan. If you need it, they’re there for you. Good service

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

This is a great protection plan if anything happens