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Customer reviews

Rating 4.6 out of 5 stars with 11786 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 11,786 reviews
  • Rated 4 out of 5 stars

    Resolved my charger issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service offered by the geek squad representative, though helpline service can be improved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your products protected. Geek squad has the best service. Always available and great customer. When i call to get help with my tv. Their right on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew if I got it, nothing would happen but if I didn’t, the computer would explode.. So I got it, and everything is all gravy.. I don’t even have to worry AT ALL..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan always comes in handy when you need it the most. Anytime I buy anything expensive I always make sure to get a protection plan just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QeekSquadFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Qeek Squad! They have saved me several times, cleaned up my laptop to make it run faster, backed up my old lap top! They are great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD IS A GREAT SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beat way to go is adding the Geek Squad protection on your purchase. The peace of mind that comes with coverage, is worth every dime of this small in cost but oh so big value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome love that changes into a tablet. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good ideal to make sure you have yourself covered if you have a problem with anything you purchase. I always get Geek Squad with everything I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Won't Regret This Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a Service worth Getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever free maintenance on the computer for an entire year. You can’t beat this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend getting a warranty for any electronics. Everyone is very helpful and kind at every location I have got to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad solves all your problems when your device dont work they know how to make a customer come out with a smile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gel Squad set up my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and well worth the money. It sure gives peace of mind knowing you have the Geek Squad behind you and your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having this 1 year accidental Geek Squad protection to use whenever we need to. We had to use it a couple times last year and it went smoothly. Very worth having it.

    I would recommend this to a friend