Customer Ratings & Reviews

Was only able to use it once..but was fast and was able to get laptop fixed..

Great protection for my Yoga. Since i carry it back ad forth to school everyday and use it whole moving around my room teaching, it is worth every penny.

This is an excellent product for beginners to college-level students. The battery life is extended, and recharging this product is quick and effortless.

This warranty is excellent!!! I would absolutely recommend this extra protection!!!

I always get the Geek Squad protection because I'm always going to use it. We use the laptop a LOT so things will wear out. Plus, klutzy. So it's really worth it to get the protection.

I haven't had to use the service, and hope I never do :-), but 4-years of protection is worth the cost for the peace of mind it provides.

With 3 year protection, peace of mind is always a guarantee no matter what happens! There is no price tag for that and its worth every dollar! Everyone should always get the extended warranty for this reason. Anytime I have needed it the process to replace the product has been amazingly quick and easy.

The geek squad service was really helpful with my broken computer and they got rid of the issue

The rep was attentive and helped me install certain controls for my kid to be safe online

Allow me to preface by stating that I'm disabled, I don't drive, and I don't have a person that can take me to Best Buy. Upon calling Geek Squad, since my new Chromebook has been defective since day one, the representative instructed me that I'd have to come in. I explained to him that I couldn't do that. He then offered to have someone come over for an extra $150 (ballpark). That's about all I have to say about that.

I love knowing that i can use my laptop with peace of mind without constantly having to worry on "what ifs" for damages.

Not used yet, will be using to xfer info from my old laptop to my new one. i hear they are excellent.

I never buy anything expensive without purchasing the warranty. I have used them in the past and Best Buy makes it easy to repair or repkace items quickly.

Very helpful as tried use new lenova, never had before. No c drive Ques, back up drive type need, etc. Very patient, answered all my questions, concerns and assisted through this process. Thank you.

easy to get in contact and get devices repaired. I have had zero issues

Have had to use Geek Squad. Hopefully it would be easy if and when I have to use them

This is the best value for your money, The teams across the country are well trained and can help you almost anytime of day. I highly recommend investing in the Geek Squad service!! Your own IT team anywhere there is a Best Buy! They can fix your computer, they can trouble shoot, they download new programs, and they do it fast!

I recently dropped my computer and having this was a saving grace! It covered all of the damage.

Great service, I recommend this protection to anyone.

Anything good all fungsional working im happy with this product