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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,787 reviews
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The peace of mind is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got protection for my most recent laptop. Hoping to never need to use it, but if I do Geek Squad is usually pretty solid. I would recommend getting at least the one year protection for anything over $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are extremely nice and professional they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank GOODNESS I bought this when I purchased my computer! Had to use it to replace a cracked screen! :) Geek squad got it replaced in no time.. no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but it's good to know I have it for when I do. I like the convenience of having things fixed locally instead of shipping them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they work so profesional and make a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nice time at Best Buy at your place. Very very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suppot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the squad for me! Always good to have help from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT dept is amazing with what they do and how they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but its a great thing to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind having a extended warranty as laptop was bought for my 10 year old nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in clutch after my brother broke the computer i bought him as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    when the gadget is for a kid, yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, highly recommend if you are getting any electronic product. these come in very handy and are always great to have if something happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been very helpful each time I have purchased this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!