Customer Ratings & Reviews

Buying my new laptop I felt it is worth the price of the 3 year Accidental Geek Squad Protection Plan. Things always go wrong with electronics!

I always buy the replacement plan and warranty. If I have ever had anything wrong they have been more than accommodating and helpful. If they couldn't fix the issue with my purchase. It was replaced with a new one.

We have had to use it yet but i feel confident that if the time comes the warranty will come on handy.

5 Stars if they included setting up the devices for free.

I think it's imperative to have Geek Squad protection on every piece of technology I own. I like the security of knowing there's always help when I need it.

Haven’t needed to use it yet thank goodness! Im sure it'll be great

Quick and easy to use, although still learning windows 11

We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.

Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.

We always purchase the Geek Squad Protection because we have found it to be so reliable....they always provide the best service ever.

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

Hopping for the best. It gives me a little comfort.

If you buy any type of electronics always get the protection. I have used them in the past and they are very good easy to claim and will get your item back to ASAP

Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

Helped me over the phone to get back in to my sons laptop

True to its title, this is a three-year warranty. Having this is essential to high-value items.

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill