Customer Ratings & Reviews

Great Product. Thin and lightweight. Easy to do work on the go.

Love the added protection option they make available to us with youth in the house this is best for us

I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

this is great when issues arrise, none have happened at this time

The service at geek squad is awesome....everybody should get it!

It's a good cheap screen to scroll on the interwebs. Can't run games really and a little slow, but basic use is totally fine.

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

I am so happy I bought the extended insurance on my last laptop because I dropped a full glass of juice on it. Because of the insurance, they replaced my new laptop. Whew!

Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost.

Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost,

Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

Very fast good for working. Only issues have been wishing the camera was better quality and it needs more internal storage

Definitely want to keep this computer working as long as possible.

I would highly recommend their protection plans! They are very prompt and helpful at making any repairs or suggestions as to what you need to do to better your equipment.

Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

I get a warranty on everything I buy from Best Buy!

I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

The warranty was a good to have in case you needed it. We ended up not using the warrant but it was good to know we had it. Always good to have a back up warranty.