Customer Ratings & Reviews

I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

I have protection just in case I break something. I usually do. It’s good

Great protection plan! Multiple options on what kind of plan you'd want.

I would recommend this on any device like laptops. Especially for your students. It’s worth every Penny. Gives me that peace of mind.

It’s great to have geek squad. I recommend it all the time. Yep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So get it! Every time get the geek squad

Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected

This agent always help my when I have questions or issues

Very helpful and courtesy. Thank you all for everything.

Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

Wonderful group of people that will answer quest..

This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers

I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

The geek squad protection is the reason I buy ALL my electronics from Best Buy! Worry free I bought my older 2 grandkids laptops for Christmas but I don't have to worry even if they drop them they are protected!!

Great excellent service. Always willing to answer questions.

I will never NOT buy the protection plan....trust me it is SO WORTH IT! My Microsoft Notebook started having issues and the protection plan took care of it!

I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

Bought to cover my Lenovo Chromebook. Haven't had to use the protection but it's nice knowing I'm covered if anything should happen. Small price to pay for peace of mind.

This is excellent for me, it covers a lot of things. Make me feel more secure.

Geek squad is such a great thing to have. This is my second time purchasing an item with geek squad protection. Can’t buy an item without it!

the service from the geek squad is always a pleasure