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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 11,787 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I make a large investment purchase I make sure to get the protection plan. And Best Buy has held up for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support and assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evesdropper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case something happens to your laptop computer TV or whatever you have they're great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it was great!! People were so helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its money well spent. I have had the need for GeekSquad to bail me out more time than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappoint, i get my protection woth every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in and helped us set everything up and connect everything just how I wanted! Very polite too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use however my sis highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage on equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop after two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope it works when needed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure or when I got geek squad but so far I haven’t had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gaming laptop and I dj so I was worried about damage. This covers accidents and faulty hardware so if you get an open box with less warranty this is a great way to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still in the process of learning everything about it.

    I would recommend this to a friend