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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 11,956 reviews
  • Rated 5 out of 5 stars

    Protect your accidents,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your mistakes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always had the answers for my questions. Service usually very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection is great for laptops but it isn't worth having for a TV. You don't realize that it doesn't cover broken Tvs unless you read carefully

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Warranty for 1 Year in accidental i'm so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this insurance haven’t been able to use it yet lol but it gives a sense of safety!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad actually helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek Squad protection is worth every penny! Qualified and helpful techs that actually know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for my needs…. Z a z. Z z z z z z z z z z z z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and add to cart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers better services than any coverage I've ever had. Worth every penny especially to have a worry free, hassle-free experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Plan Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costly but worth the extra $$$s for protection plan. My kids has destroyed 3 laptops so this is no brainer for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for that oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those in case moments just know that this is very limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought about not buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy it, not only because it does cover accidents, but it also covers component, Gpus. fans, ram, motherboard, hdd and ssd, hopefully i won't need to use, but it's nice to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful with my laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always impressed with Geek Squad. Definitely worth having. Repairs cost too much without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really helped me. My computer broke and I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great service you receive from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always ready to come forto your recue. They do not only provide you excellent technical services, but do it always with a great disposition to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got such a great deal on the computer it was stupid not to get this plan. Have had good luck with their policy claims in the past so I don’t expect issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad have saved my life way to many times love them

    I would recommend this to a friend