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Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,787 reviews
  • Rated 5 out of 5 stars

    Important add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this protection plan yet, but just knowing that we have it puts us at ease knowing that if anything happens to our device, it'll either be repaired or replaced. Well worth the minimal cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty there is@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always awesome service. They were ready for me at the slotted appt. time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it one time. glad I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt was there ever a question to get Geed Squad on all electronics. This is a must and if the product needs to be replaced, you'll always save a pretty penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were so helpful and professional. Would definitely use service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i wont buy expensive items without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended always ... wont buy a computer or appliance without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work is quality and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad service when its available. They are knowledgeable and if i need their help they make it easy to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection is a must for all. They can help with any electronic devices you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks Best Buy for having this plan available. Haven’t had to use it but I wish I would have had it all my old router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it much, but they did resound quickly with a fridge issue and they replaced my fridge at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my appliances and they did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tbh, the service was fantastic and the service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this warranty. I have peace of mind should and animal or a child accidentally does something to it, I know it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting in case you still water or drop your laptop or damage your laptop anyway you can get a replacement or get it fixxed

    I would recommend this to a friend