Customer Ratings & Reviews

This is a great recommended program to enroll your devices on especially if you paid high price for it they’re very fast and efficient

Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...

Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.

Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens

I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

always helpful to have, they have help with every problem ive had so far

This is nice to have and gives me a sense of added security and protection on my purchases

They are so helpful I love how easy they make anything and everything

I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

It is good, reliable and safe thing It is good price

I have used.Geek Squad once and they were great. Quick service, easy to follow instructions.

I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.

Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

Geek squad always available. Never worry about getting an appointment right away. Very efficient!

The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.

Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!

Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.