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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 11,787 reviews
  • Rated 5 out of 5 stars

    Hope I don’t have to use it but if so all should b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have reviews the context and found that this will cover it all. Thanks goodness we haven’t needed it yet! But if so I have no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the knowledge and friendliness of the Geej Squad. Will use them over and over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extended warranty just because its a smart thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing i have this service available when and if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely am very appreciative with the warranties. I have had to use this multiple times because my son can be very careless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone need to insure our products and when you doit with the right people is better support is allways on top and a lot if experience Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan only at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't want to spend this much on a laptop without buying an extended warranty, especially with my son is carting it around the college campus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent transferred data from my old laptop and checked all programs and have been very helpful whenever we had an appointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good if we use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan was recommended by the sales associate, it seemed like a good deal with his chart he had with lots of info on it. it's basically insurance, better to have it and not need it than need it and not have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal with them, I never find a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the purchase. I spilled water on my laptop and was able to get a new one. No hassle definitely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny, computer keyboard stopped working and they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My own experience with Geek Squad, they are always stand by their promise of protection plan!!! And high-quality service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

    I would recommend this to a friend