Customer Ratings & Reviews

Using it was a little complicated for me snice I couldn't go into the store because of Covid, but shipping and receiving it through the mail went fine.

All you need when you buy an electronic from Best Buy. It will save you time and money to repair your device after manufacture warranty has ended. Plus it’s inexpensive.

All you need when you buy an electronic from Best Buy. It will save you time and money to repair your device after manufacture warranty has ended. Plus it’s inexpensive.

Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

When you move the computer all over the house and need to keep it safe, it's nice to know you have a protection plan. You never known what will happen!

luckily we didn't have to use it yet, but it gives me peace of mind to have it for my daughters college laptop especially with her being so far away...

great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

What can I say. Geek squad has a really good reputation helping and servicing peoples needs. Its well worth having that extra service on your stuff you buy!

Geek Squad is always ready to come forto your recue. They do not only provide you excellent technical services, but do it always with a great disposition to help

The Geek squad protection is great to have since it covers products in my home so I know that if I need help it is available quickly. I am glad I purchased the protection though I hope not to have to use it.

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

This warranty pays for itself! It gives me the confidence that if anything goes wrong with my computer greeksquad will be right there to fix the problem

I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

Not much to say about this. Cool to have a year of protection from Geek Squad on my laptop. So far nothing has come up but it's nice to know we have it.

Great pc laptop for gaming, we purchased for our son schoolwork and we found this laptop and added this protection plan, hopefully we never have to use it.

I get this on all my items I buy from Best Buy. Best protection policy I’ve ever bought. Used it on my headphones when they stop working and they gave a new pair from the rack not a refurbished one.

I never worry about my purchases. The squad is always and ready to help. Thought I would have to throw out my computer, but they fixed it and I'm very happy.

We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.