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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 11,787 reviews
  • Rated 5 out of 5 stars

    Mine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item..................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for highly techie product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always buying the Geek Squad protection just in case. The manufacturer warranty only covers defects and this protection covers everything unless I take it for a swim. It is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good have your geek squad protection, cause if ya don’t you’ll regret it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Son’s laptop broke after 2 years and it couldn’t be repaired. So, under Geek Squad warranty he received new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up geek squad ( Roosevelt location in Chic)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used It Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 2 years I've had the protection plan I haven't had to use it. But having the protection for such as important device (my laptop), I believe, is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase a warranty with my items comes in handy if you like your products send you more money and we purchasing it over again you are paying someone else to fix it without the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to the Best Buy and is a good customer service, this really work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop changeover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys(and gals) are amazing! Super friendly and helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as 123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection really saved my beans, actually my laptops. This made getting them repaired easy and practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice to have in case you ever need anything done on your computer or products. I havent had to use them this time around but I have in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been so useful, one of my laptops has had three separate issues and the Geek Squad has repaired it without flaw every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy extra warranty’s on all our products from Best Buy. We have a child and accidents happen. It’s always worth the money.

    I would recommend this to a friend