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Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,788 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have, especially when you have kids that tend to be a little rough with things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives complete coverage for accidental human failures. Spilling fluids, dropping computer, running over with auto . Breaking screen or keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend to buy the protection plan every time. accidents happen and that's why its great to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance is wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased lap top for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have bought geek squad plan as it really comes in handy when you need it. Their tech suooort is always great with helping out issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty from Best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for wife's new laptop, better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very jappy woth my laptop and my external hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already been put to use. I bought my grandson a laptop for Christmas and the screen was cracked within the year and replaced at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have geek squad services, gives me some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my laptop wasn't charging. Made an appointment and it went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like every product that I purchase with the Geek squad service plan needs to be repaired or replace before the end of the plan. This is a great money saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie and my son managed to remove himself as admin on his account . We tried online stuff but couldn't get the online people to understand our problem. I remembered about the geek squad and took it in. Problem solved! Very helpful and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use my protection plan yet glad that I have it this plan is a good thing to get in case something happens to your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and friendly! I love our local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! We love it!!! Does everything we need it to do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me out with my broken laptop. I love how they update you on every little thing that was happening.

    I would recommend this to a friend