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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 11,788 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having! The Geek Squad technicians are knowledgeable and very patient. This is money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your electronics with bestbuy geek Squad they have very good service when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought accidental damage protection having a toddler you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all electronics. The service technicians were great they were nice and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Dont be cheap, it is always well worth the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment! Worth it! Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can go wrong with ur investment. Have some peace of mind when you purchase the geek squad product replacement. Protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got full coverage I’m happy with the service we got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product! I love this ! Buy ! Great ! I love the experience !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly recommened getting the extra plan you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be covered just in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a homeowner, it is good to have this kind of help when a problem arises with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection for my laptop. Best buy is really the best and their team is really smart. Keeps me from worrying about ruining my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection for my laptop. Best buy is really the best and their team is really smart. Keeps me from worrying about ruining my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it before on previous laptop purchase and worth every penny. And extra perks included was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't want a peace of mind with their electronics just incase and accident were to occur. Always get it, saves your butt at the end of the day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy a PC from Best Buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK The laptop died just after one year of purchase. Geek Squad took my laptop for a month, then returned it, having "replaced the motherboard". The battery, which was fine when I gave it to them, will not hold a charge; they wiped the SSD (for a motherboard replacement?), and Best Buy online support blew me off, saying to contact the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend