Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 11,788 reviews
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is always a plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with protection plans on anything these days, its better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for an open box i bought it for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in my sister tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad Because of the savings and the good seevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome example of good service from Best Buy workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good laptop. No problems so far and no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I am glad it is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective when necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help Always There

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad that I have someone to help me with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase alot from Bestbuy and always get the Geek Squad protection, it has saved me plenty of $ more than once.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my items I purchase from Best Buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy an electronic device without the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great at checking out your item that has an issue and if it's not fixable then you can get a replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the way to go! Their service is always above and beyond with everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was there for my every call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD YIPEE ~

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the accidental coverage. Things happen and its nice to know that most is covered and I won't be out a computer. Geek squad very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Quick responses and very knowledgeable.

    I would recommend this to a friend