Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11788 reviews
(11,788 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Pleased Production
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased that I purchased insurance just to cover future mishaps. Protection is a must no further delay discussion.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
DURABLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is pretty rough and this has Lasted for YEARS
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is looking out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I have not needed to utilize the Geek Squad protection. Fingers crossed it stays that way but good to know it is there is needed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Easy to start programs!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need for agents to start this small lap top, everything is great!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, fast service, would definitely recommend.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this just in case, luckily l have not needed it, but I am glad it is there.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have t needed to use this service yet but it’s great knowing it’s available when I need to.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Laptop Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the chromebook i purchased for my granddaughter since she broke for first one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped resolve my tablet issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I very frequently purchase protection plans. I find the Geek Squad to be very helpful in resolving issues if they arise.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agent was very helpful. And explained issues very well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I needed help with things going in with my device they were there to help and assist me as well as fixing any thing that went wrong on it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing people to work on your items dont cost you anything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!
Rated 5 out of 5 stars
Wouldn’t buy one without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I’ve never had an incident that damaged a computer, this gives me peace of mind. Especially when I purchased a computer with a touch screen as I am less familiar with the durability.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEEKED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Company. Also the name is pretty cool alright
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Jaime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already used it for minor issue, excellent respond and service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
