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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 11,788 reviews
  • Rated 5 out of 5 stars

    I got to have one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without the extended warranty - buying them has saved me thousands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a peace of mind when you know you have knowledgeable people there to step in and help when needed!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us!! We appreciate that positive feedback. We're incredibly appreciative that you can put your trust in us if you ever need help. Please let us know if there's anything we can do or answer any questions.

  • Rated 4 out of 5 stars

    Great resource!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have because you just never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their extra protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced with minimum questions ask very easy claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wil get my son through his first two years of college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit pricey for its worth, I hope it’s more affordable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All encompassing coverage that I hope I don't need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely with 2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it up with the protection on my laptop as secure and in case! Thank you for 2 year protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spill Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I never had to utilize it, however its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use them and they are very knowledgeable about the product they fix. They made me feel at ease whenever I had a question. Thanks geek squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am flad that i got this 2 year protection for my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly believe in protection plans. I always purchase additional coverage. I have never had a problem when I had to call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Keep getting my questions answered and avoid serious issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a good bit of work gratis when transfering dat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind, I needed to buy this protection plan. Calling in is great and the people who answer the phones are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it for repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever! Needed a repair and even with Covid and the long wait times, I was able to get assistance with my computer repair.

    I would recommend this to a friend