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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 11,788 reviews
  • Rated 5 out of 5 stars

    You might not think you need it, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, always helped me when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection, reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but with a laptop that's always a possibility. Previous experience with the Geek Squad has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Computer Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan. It has allowed me to get my computer fixed and not pay so much money. Truly, worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad protection plan. Best thing ever. If you have to use it, they are extremely helpful and knowledgably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought. Y daughter the laptop for online school and could not give up the geek squad offer knowing that there is bound to be accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help with everything it’s is always worth the insurance they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer looks and works amazing after installing, I love it, cannot wait to work on it every, keyboard is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to get my product shipped and they kept in contact with the progress of my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what I wanted. Easy setup. Worked exactly as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had any issues with Geek Squad. I appreciate the caring and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service for your products! I feel an extra sense of security knowing it’s accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when an accident will happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always take GeeK Squad Protection because you never know when things can go wrong. And if you break the cost down over the coverage time it is really inexpensive for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A valuable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with all my computer needs. They are courteous and upfront towards me. I recommend getting their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is worth it to me. I am not that good with tech products. With the Geek square, they are a phone call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me find the laptop I was looking for and told me the specs about the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third laptop purchased: one for myself, another as a gift, and another to replace an old laptop. I'll only go to Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nurse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to get this plan working so well.always have this plan

    I would recommend this to a friend