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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 11,788 reviews
  • Rated 4 out of 5 stars

    Nurse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to get this plan working so well.always have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did you break something on accident?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really helpful when I have a questions. Reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programmed my laptop with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my devices with a pleasant attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price, easy to order and pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy online ordering and even easier curbside pickup. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my rep was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and keep track of through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad for electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential if you're serious about your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped optimize and transfer from my previous machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so important to have a geek squad if you have a problem you can contact them very easy and they fixed whats the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental feel squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for keyboard works great recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this keyboard to anyone with the 3 years warranty the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good back up plan to have just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great, they brought the fridges downstairs and leveled them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the geek squad will cover my laptop computer. I have not used this service yet, but am glad that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.

    I would recommend this to a friend