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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 11,788 reviews
  • Rated 5 out of 5 stars

    2 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for any accident or non accident. I like that I can go to any bestbuy for service regardless where I purchased my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I keep coming back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the reason i buy all my electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love GEEK SQUAD products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have if something goes wrong. One of the best in the industry for insurance on your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with the setup of my new computer. Not being computer savvy, they made the process easy so even I could understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very helpful, courteous & accomadating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a MUST! They are always very friendly and helpful. You can always rely on them for fast, efficient service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have they are very knowledge and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet but I hope the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made my other laptop wasn’t working and took it to the geek squad .. they helped and made sure I got the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for your tech products (TV's, Computers, Phones, etc.). Covers most things that can go wrong....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is a great thing to buy. Always bought accidental protection and have used it several time. Great peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good program to buy to protect your PC from spyware and any other damaging bugs you may I counter. The program does the work and worrying of protecting your personal information for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy. It really helps with anything even physical damage to the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me on my previous laptop- I would always get geek squad if it has warranty on whatever I get that’s technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop this applies to stopped functioning shortly after purchase and again here recently. pretty worth it in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my alexa in my car!! Really convenient. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of having coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives piece of mind and I actually had to use it two weeks into purchasing the laptop. Easy process with Bestbuy for the repair / replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masters here I come!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school and wanted to make sure it would be good til I graduate. With Geek Squad I feel confident it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I haven't had any issues with my laptop but the questions I have had have been answered quickly and accurately.

    I would recommend this to a friend