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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 11,788 reviews
  • Rated 5 out of 5 stars

    Geek squad saved my info!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer had corrupted software. GS backed it up and reinstalled the software. He also took time to show me some things they were bothering me about functionality on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great and very helpful. If anything happens it’s basically covered I would recommend also getting geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Really knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but sometimes if I am typing and make an error it will not back up to erase. Other than that lightweight and easy for on the go use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic. Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have a protection plan because now these days electronics have issues that could cost the same amount for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use this, but it is one less thing to worry about when kids are around or using laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to get Geek squad protection on purchase. Especially since if the price is as good as I got fo my computer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommend getting protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are so worth it when it comes to tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this plan saved me money when my laptop had a liquid spill accident, I got a refund fir the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This way I always know there is help! Ran into issue transferring, it was bought as present. They have already helped get it solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it so far but I’m glad to have the peace of mind that it’s there for the next 36 months on my Dell Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom and she loves it its everything i expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was suggested and it works We needed to use the plan for the exchange and no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Policy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get in case an issue arises. Very helpful staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flexible and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing device, fast and reliable. I like the fact that you can convert it to a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually a great investment for pricey electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value this warranty offers the purchase of my new computer is wonderful. it covers the use of computer encountering a spill on my keyboard or a fall. repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it. I'd recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the warranty service. It's easy to use and they've always comeb through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's nice to have but it's expensive for a product you hope you never have to use.

    I would recommend this to a friend