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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 11,788 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connectedit to all my devices. Geek Squad remote support helped get my computer working again after it got a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very efficient and cordial on there help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for any damages. The negative thing is they have to send your computer off to get your new battery which can take 2 to 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for any damages. The negative thing is they have to send your computer off to get your new battery which can take 2 to 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for those who like to have a piece of mind that they will be covered if something happens to their computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad option is the best and well worth the purchase price! I add it to everything I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when needed. Electronic can fail, and if they do you get replacement of fixed. Good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for this new experience. So far so good! Happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to return items and coverage for breaking is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection is good to have on your device. I had to use it one time and I did not have any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this to be a wise investment, and has proven invaluable to my for my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is accident prone and the 3 year geek protection is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT USED IT YET - but - ITS NICE TO KNOW I HAVE 3 YEARS OF SOFTWARE AND HARDWARE SUPPORT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not get anything from Best Buy without this protection. We have had 3 TVs from Best Buy all with this protection which has paid for itself triple over and over. A MUST HAVE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have protection just in case. It's about a year and l haven't had a reason to utilize but it's to know that l am covered in the event that something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Definitely worth getting if prone to accidents, dropping and spilling. Very worthwhile if you have kids or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend