Customer Ratings & Reviews

They basically recommended a upgrade..not much on this one.

I liked it very much to my surprise .. it has done everything i wanted.

Geek Squad service is astounding. I've had to use the policy and the store handled my problem efficiently and at no cost to me.

Love the protection plan, has never let me down. File your claim and the geeks will take care of it.

Wonderful great guys hard-working always need them smart efficient know what they’re doing

Bought this because no one in the household is very computer literate. Manual's are now online and I need step by step paper copy in order to have any hope of trying to do anything.

This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?

I bought this coverage for piece of mind. You use with 3 devices. I have a daughter in college and she needs her laptop. We have used this plan before and they are very efficient.

I've purchased protection for a number of my products, and whenever I've had to use it, it was worth it.

We continue to purchase annual geek squad service and have never been disappointed, Great service for the price and definite peace of mind.

I always like to protect any device I get from best buy but with the one year warranty it cant be renewed. With the two or three year it can be. That's the only thing I don't like.

I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.

Great to have! You never know when your computer will need repairs; not having to worry about it is awesome.

Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.

Great company! I like to have help with someone that is expert in computer. I always get the best results with Geek squad

Love the protection plan great or when I have issues

If only people knew how important it is to purchase a good protection plan and Bestbuy always offers the best.

I find best buy Insurance to be a great value. They always cover what they say they will at a reasonable price.

I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.