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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 11,788 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose to have this option from Best Buy for expensive items, such as laptop. GEEK SQUAD will take care of item if it has malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must now days to keep a protection program on your computer . The geek squad has always been a good protection plan to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety measure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection on my computer to make sure i did not make the same mistake in college without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is simple to you. I purchased a hard drive that didn't work out of the box. I simply brought it back to the store and no questions asked I was given a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't neededto use the protection and hope not t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection because my other daughter dropped her laptop twice with no protection. So if I need to use this protection on the new laptop I hope it will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr accident GK Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this GK protection for my new laptop back a couple of months ago... but it is a must for electronics at time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not have to use this, but love the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any you buy. Very knowledgeable staff and helpful and if they cant fix they refund you the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program. I have all my tech's done by the Geek Squad and they never fail me. Honest staff that do the work correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another timely purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed purchase. 1st year College student Learning things on his own. Not the most gentile with Appliences. Once again a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not about to get the protection but the employees there convinced me and say they will help me if anything happens with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always good to have. You never know when you have an item that needs to be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for cover your damage without headache only need to bring the laptop to the store near your location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy seeing that I had to return my originally purchased laptop that developed powering issues only 3 weeks owning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever getting the damaged product replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection you get from this plan pays for itself. Plus you can extend your protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Great to have in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something goes wrong. Thankful that I haven't had to use it yet but all experiences in the past with this service have been amazing! Quick, complete and professional.

    I would recommend this to a friend