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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 11,788 reviews
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty give my wife and I additional comfort knowing that if anything goes wrong we're covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Geek Squad helped me get my laptop ready and set me up with a great two year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty plans are always a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this service yet, but the peace of mind it provides is nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a laptop for my 13 year old son. Haven’t had to use it yet. Knowing my son, I’m sure I will. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty that provides all the coverage you need for problems & accidents that you may encounter. Excellent coverage for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too much protection for the amount of money you pay for the new electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I don't buy items unless they include protection. Even when I have had to use Geek Squad, their service is quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is a must for our grandson’s new laptop...he is 9 and I think his mom will have one less thing to worry about...a computer with an insurance policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very helpful in handling all our devices!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad are so very knowledgeable and friendly. Although they are the Wikipedia on computer tech, they don't make you feel inferior in your lack of tech skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful since my child dropped it on the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful in decitions very knowledgeable and made it easy to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good the service! Works how you expect it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but my mother has and they did a amazing job helping her with swapping the broken laptop for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backed and protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I’m backed and protected is everything to me! I love knowing If I ever have any issues within my 3 years of protection that I will be well taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a "MUST HAVE" - the agents are very knowledgeable and friendly ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad know there stuff and they handle any kind of problem with no issues. The solve everything. Good to have warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, easy for her to use, In our opinion well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service. Must have for electronic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has serviced my laptop remotely and at the store, each time performing above my expectations to resolve the issues. I especially like the same day service.

    I would recommend this to a friend