Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 11,788 reviews
  • Rated 5 out of 5 stars

    Geek Squad warranty is always great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV’s and showed me how to work them. Didn’t use it at all after that though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed... just in case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff; a bit on the expensive side. One always HOPES that they don't need it/but you never know.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed it but planning on renewing if possible just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to enroll, price effective strong recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with this plan works well and get replaced if it comes down to it no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price for my laptop. Love the extra security for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids , You need to get this . I didn’t pay one cent to get this replaced . I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm give you a 5 on the review it hopers that its true i mean i don't need you now but i mitt need you later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their warranties. Have had to use one or two in the past and have always had great resolve and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several contacts with Geek SQUAD with other items I have purchased and they were very helpful in solving the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clumsiness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have her accident to coverage especially if you’re clumsy like m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased his protection. Not very mechanically inclined when it comes to tech. Geek squad are fantastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient, friendly protection for novice user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been feeling like I’m confident enough to smash my laptop and be able to get a new one with no charges :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection for my new lap too I feel protected knowing that the Geek Squad is there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    holy cow yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about this!!!!! every thing is super easy to handle and work with and so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi John. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Geek Squad Protection Plan. I Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well worth the money I was curious at first but I do not regret the purchase I recommend it to everyone.

    I would recommend this to a friend