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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 11,748 reviews
  • Rated 5 out of 5 stars

    No Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I’ve always gotten their protection and probably continue no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this as of now but cant wait to se how it all plays out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality controll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent are always priority one. Never have had a bad experience yet. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the security that purchasing the Geek Squad protection plan provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry if anything happens to the computer. totally covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bough a laptop with trade in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple process. Staff is helpful in the trade in process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved My Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put Webroot on my cellphone, so I would be able to continue to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I know it'll come in handy! Customer service at Best buy is always excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service by the geek squad team highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter computer for school figured would be worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is my go to anytime there has been an issue with my devices. This service is always worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your gadgets please. If you’re purchasing laptops, televisions, washers, and dryers it’s best to make sure your investments are protected. Geek Squad is awesome at what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but will help when issues occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I didn't dismiss it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use a computer, but fixing it is a whole different story. My laptop stopped work. I was very concerned because I homeschool and need to be able to access a lot of information and records. I took it to Geek Squad and they gave me a fairly long "possible" time. It actually took less than 1/2 the time quoted, and it turned out my battery was just completely dead, so it was replaced at no cost! I usually don't buy warranties but I'm super glad I did and that it worked out so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use but like the idea that if something unexpected happens the laptop is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.lllllllllllljjjjjjnhhggghhhhhhuuujnjhhhhhhhhhuuuuuuuuuuuuuuuu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection on any small appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had to have computer repaired and was done at no cost to me. Also-they sent me a new cord for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for my new laptop, a good investment just in case!

    I would recommend this to a friend