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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 11,839 reviews
  • Rated 4 out of 5 stars

    Needed... just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff; a bit on the expensive side. One always HOPES that they don't need it/but you never know.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgable and work to help you understand your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad, they are very helpful and always answers our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful since my child dropped it on the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have they always help out whenever i have problems and geter done right

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. We appreciate the kind words! We're happy to be here and help you out with whatever you need. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Geek Squad plans are the very best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy Geek Squad plans. Won’t but my electronics anywhere else because others don’t compare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to hook it up to see if it still had warranty Should have purcbaed it at the time of sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop wonderful at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Lenovo laptop works great. I love shopping at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a student since they can have accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because you never know what older teens are doing or thinking. They could very easily spill something on a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good the service! Works how you expect it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped out with my tech issues and solved them failry quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is a very nice program for your protection of your electronics that save you alot of money on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud Excellent Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very appreciative of their outstanding customer service skills. Made sure my needs were met in a swift amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geeks. Wouldn't buy an electronic anything without them. Not only do they repair, they advise. Great group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making an electrical purchase since it covers so many things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad with everything. have always been very helpful with service and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my computer questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to help me and not treat me like I am an idiot. They are always helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it yet but I wish we had it before. Whenever we have questions they are very knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security insurance so to speak.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying a protection plans for laptop computers because we are so mobile with them. They travel with us daily!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to get your product fixed or get a replacement. I can't afford my computers and equipment every time I turn around. The warranty helps prevent that.

    I would recommend this to a friend