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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 11,799 reviews
  • Rated 5 out of 5 stars

    Geek squad protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the protection plan, in case I need it for an unforeseen accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily understood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and very much needed great policy must not leave the store without one it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great service to cover your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representative really helped out regarding the service they offered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Harland. Thanks for your kind words! We're glad we could help out and make the situation a little easier. If you have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Yes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! It’s worth the money!!! I never get a produce without getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I year protesting plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the computer for my youngest daughter for this year 2020 Christmas. Haven't use them yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have product for any electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have use the geek squad befor and they know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new lenovo tablet/computer. I love the fact that it kind of works like a computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time, this service was worry free but now it is beyond confusing. I will get bombarded by security software updates needed and then when I try to download from my membership site on mybestbuy, the codes are expired. Nothing works. Overall having been a member for over a decade, I deserve a better service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nessesarry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry nesesary, and usefull for myself. I relly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad router installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection plan is worth every dime spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, haven't needed yet, but I hope it's real good help and protection when my laptop gets wonky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great offer for any inconveniance. very good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for anyone who want to protect your workstation. If you made an investment, buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad in my back pocket just in case my computer stops working they can help me it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are doing their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to offer a protection. Plan that covers and at same location. Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up the system. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know you are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service but it was worth having it being that this was for my daughters computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have these guys helping u with your electronics. Worth the money spent for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is known to resolve any issues that may present. It is smart to have this additional protection.

    I would recommend this to a friend