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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11799 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 11,799 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me out with all my electronics when ever I had difficulty, they are fast and easily understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s always a good idea to get the warranty especially if you’re clumsy like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gt me my phn quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phn broke few days before the protection expired. They worked with me n gt me my new phn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has worked out well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a laptop for my son. Service has been used to repair a screen damaged so well worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were knowledgable and very friendly. a little slow with a resolution for my product but ultimately resolved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You device depends on this warranty. Always buy this so you don’t freak out if you break your item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have, it protects against viruses and threats. Haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t even remember what this plan was for. I’m just reviewing for the points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase for our household. I've had to use the service which was thorough and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix my computer for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, i like geek squad. They fix my problem with any trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product one of the best easy access and ability to share

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's two years of protection that hopefully will not be needed. If it is used, I'll report back here to review what/when/how and if it's indeed a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection, good decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Took a little longer to here back from them after laptop sent in but got full refund!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Never have a problem with warrantys..ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful..geek squad has fixed previous computers ..

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pauline. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accident protection on expensive items. It is worth the peace of mind for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good to have protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because nothing protects you like Mayhem. But even Mayhem needs protection. And that's why you buy this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teenager and this has paid for itself several times over! I'll never go without this ever again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A small price for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying new electronics, this is a sure-fire way to make sure that your investment will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a protect unless I buy the protection. They cover exactly what they say. Never had an issue

    I would recommend this to a friend