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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 11,799 reviews
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty protection and when I need to take or call for repair, they are very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but I'm glad to know it's there if something decides to go haywire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they offer it, always better for peace of mind to get the coverage. Even if you don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ur buying anything from Best Buy pls get the geek squad coverage that’s ur best bet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a backup like this one you never know when accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warrenty from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Mom's computer, to keep it safe and secure. Great price point for such security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service 100% would return. Very knowledgeable of my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very familiar with the Geek Squad Protection on many of my devices so I have no concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad for a laptop repair and the price was great and service was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with electronics! Love it! They are very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added assurance for student's chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind that I hope I never have to use, but I'm sure will be top notch if/when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a much have . The price is definitely worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ask for original, not generic, if replacement need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy Protection Plan for Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet but will do so when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need a warranty. You never know when something will happen, you will want to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection is a plus for my son's Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully no accident. I took out 2 Years accidental Greek squad protection just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at my local best buy. They are quick usually while you are waiting. Very patient with old people trying to learn. Great team .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great cost saving Geek Squad service and reliability by trained and efficient team members

    I would recommend this to a friend