Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11801 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 11,801 reviews
  • Rated 5 out of 5 stars

    Mr. Glover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I love the warranty protection! Make sure you get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was very useful and I am very glad I bought this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have good luck with the geek squad, and their customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my laptop and so far so good I haven’t had any issues. But I’m sure I’m in good hands with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is always good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the added protection. Luckily haven't needed it yet but feel great having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have not use it yet and hopefully never. Yet it’s good to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If they can't fix, they replace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they stand by the warranty, gave full value of what I paid towards a new item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Live saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop keyboard stop working so I bring it in for repair. I’m surprised that I got it back very quick.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Laptop purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase and the guy that help was realy good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan you never know when you will need it and They stand behind their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It GIVES ME A SENSE OF SECURITY. I don't have to worry about future issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confident that my laptop is covered and will be able to be worked on should anything go wrong. I'm so happy that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents talked me through getting my computer to turn on and also helped with other problems that i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don't have to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. But I know it is going to be worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed and important service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have especially when its a gift for a preteen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always great service when I need to use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten GeekSquad protection plans before and have never had issues. If you have toddlers then this is a must. You WILL need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new microwave and had it installed over our stove,, the tech's did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love GEEK SQUAD. They are always available to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I know they will be there to help when I do!!

    I would recommend this to a friend